HomePod Service and Repair (GB)
Learn more about HomePod service options, warranty, and pricing in the United States.
How do I get service for my HomePod?
Set up an appointment at an Apple Store or an Apple Authorized Service Provider. When you get service, bring your iPhone with you and make sure you know your Apple ID and password. Depending on where you get service, you might be able to check the status of your repair online.
Or, contact us and we'll send you a box for your HomePod. Reset your HomePod to factory settings and remove it from the Home app. Then, ship your HomePod to us, and we'll return it to you as quickly as possible.
Schedule a visit
Make an appointment at an Apple Authorized Service Provider or Genius Bar.
Send for Repair
Arrange to mail your product directly to Apple.
Contact Apple Support
Talk to an Apple Support Advisor.
How much will it cost?
If your HomePod issue is covered under warranty or consumer law, you won't pay a fee. Otherwise, repairs are considered out of warranty if your HomePod is no longer covered by the Apple warranty, or your HomePod has accidental damage or issues caused by unauthorized modifications.
Apple Limited Warranty and proof of purchase
Consumer law
Your country or region might have consumer-protection laws for some repair issues.
Learn more about your consumer law rights
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
Read the Apple Repair Terms and ConditionsRead the Apple privacy policy
Test for publishing issue? (UK)