Use Automated Device Enrolment

Apple Business Manager and Apple School Manager are available to organisations in supported countries or regions that purchase devices from any of the following channels:

• Directly from Apple
• Participating Apple Authorised Resellers
• Mobile network providers

Automated Device Enrolment works on any of these devices:

• iOS devices with iOS 7 or later
• Mac computers with OS X Mavericks 10.9 or later
• Apple TV devices (4th generation or later) with tvOS 10.2 or later

To add devices that you didn't purchase, such as a donated iPad, find out how to enrol your devices manually.

When you enrol, you’ll need your Apple Customer Number or Reseller ID. If you don’t know it, here’s how to find it:

• If you purchased your devices from Apple, contact your purchasing agent, finance department or a member of the Apple Sales team, and ask for your Apple Customer Number.
• If you purchased your devices from an Apple Authorised Reseller or a mobile network provider, ask them for their Reseller ID and provide them with your Organisation ID. Learn where to find your Organisation ID.

1. Sign in to Apple Business Manager or Apple School Manager.
2. Click "Enrol now".
3. Enter the information for your organisation.

After you have enrolled, you will receive an email once your information has been verified and your enrolment has been approved. 

After your enrolment has been approved, sign in to add your sales information.

1. Sign in to Apple Business Manager or Apple School Manager.
2. Click Settings, then click Device Management Settings.
3. Click Edit next to Customer Numbers, enter the information, then click Apply.

After you have enrolled and added your sales information, add your MDM server to Apple Business Manager or add your MDM server to Apple School Manager.

After you have added your MDM server, get started with MDM.

To add iOS devices that you didn’t purchase to Automated Device Enrolment, like a donated iPad, learn how to manually add iOS devices in Apple Configurator 2. After you have manually added a device, assign the device to an MDM server in Apple Business Manager or assign the device to an MDM server in Apple School Manager.

• Use the Apple Business Manager User Guide or the business support page. 
• Need help enrolling in Apple Business Manager? Find the support number for your country or region.
• Contact Apple Enterprise support if you need help after enrolling.

• Use the Apple School Manager User Guide or the education support page. 
• Need help enrolling in Apple School Manager? Find the support number for your country or region.
• Contact Apple Education support if you need help after enrolling.