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Beats Service and Repair

How can i get service for my Mac?

service visit

Schedule a visit

Make an appointment at an Apple Authorized Service Provider or Genius Bar.

send in

Send in for repair

Arrange to mail your product directly to Apple.

contact

Contact Apple Support

Talk to an Apple Support Advisor

Featured services

Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.

battery

Battery service

If you're experiencing an issue with your battery, your Mac notebook might not require a repair. These tips show you how to maximize your battery performance. If you can't turn on your Mac or if the screen turns black, follow these steps to resolve the issue.

Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service. We might need to test your product to determine the final service fee.

repair

Repair service

If you're experiencing an issue with your battery, your Mac notebook might not require a repair. These tips show you how to If you can't turn on your Mac or if the screen turns black, to resolve the issue.

Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service.

How much will it cost?

If direct Apple repair service is available in your country or region, use our online tool to review some repair estimates. Other service providers can set their own fees, so ask them for an estimate

Pricing widget for Mac comes here

AC+

Do you have AppleCare+?

Your country or region offers AppleCare+ for this product. Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ and your product's battery holds less than 80 percent of its original capacity.

Learn more about AppleCare+ in Mexico

Product Warranty

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Our warranty is in addition to rights provided by consumer law.
Depending on the issue, you might have coverage with the applicable Apple warranty, AppleCare+, or consumer law.
If your situation isn’t covered, you’ll pay a fee.

Consumer law

Your country or region might have consumer-protection laws for some repair issues.

Accessories

Apple-branded accessories are covered under the Apple One Year Limited Warranty. Our warranty doesn't cover batteries that wear down from normal use. If your accessory's battery is depleted and your warranty has expired, you can replace the accessory’s battery for a fee.

Guarantee

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer.
This is in addition to your rights provided by consumer law.
Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used Apple genuine parts that have been tested and pass Apple functional requirements.