HomePod Service & Repair
Need to repair your HomePod? See your service options, their costs by coverage type, and how long they take. Make an appointment at an Apple Store or an Apple Authorized Service Provider near you.
HomePod Repair & Service
How can I get service for my HomePod?
Schedule a visit
Make an appointment at an Apple Authorized Service Provider or Apple Store
Send in for repair
Arrange to mail your product directly to Apple
Contact us
Talk to an Apple Support Advisor
Check the status of your repair
How much will it cost?
Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.
All fees are in U.S. dollars and are subject to tax. A shipping fee will be added if we need to ship your HomePod. We’ll inspect your product when we receive it and confirm the service charges. If the issue with your HomePod is ineligible for service, you might pay the full replacement value.
Do you have AppleCare+?
Your country or region offers AppleCare+ for this product. AppleCare+ includes battery service coverage, which means your battery can be replaced at no charge if we test your product and its battery retains less than 80% of its original capacity.
AppleCare+ also provides coverage for accidental damage from handling, and each incident is subject to a service fee. Your AppleCare+ also offers Express Replacement Service.
Learn more about AppleCare+ in United States
Learn more about Express Replacement Service
Warranty
The Apple Limited Warranty covers your HomePod and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters and spare cables.
Our warranty is in addition to rights provided by consumer law.
Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country.
If your situation isn’t covered, you’ll pay a fee. If the issue with your HomePod is ineligible for service, you might pay the full replacement value.
Guarantee
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.
Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.